AI leaderboard · Help desk
8 buyer prompts asked on ShownInAI analysis: 8 answers. Updated Oct 12, 2026.
| # | Tool | Share | ShownInAI analysis | Avg. pos. | |
|---|---|---|---|---|---|
| 1 | Help Scout | 13.2% | 7/8 | 3 | Claim |
| 2 | Zendesk | 11.3% | 6/8 | 2.2 | Claim |
| 3 | Intercom | 11.3% | 6/8 | 2.5 | Claim |
| 4 | Freshdesk | 11.3% | 6/8 | 3 | Claim |
| 5 | HubSpot Service Hub | 9.4% | 5/8 | 4.8 | Claim |
| 6 | Zoho Desk | 7.5% | 4/8 | 4 | Claim |
| 7 | Gorgias | 7.5% | 4/8 | 5.5 | Claim |
| 8 | Front | 5.7% | 3/8 | 4.7 | Claim |
| 9 | Salesforce Service Cloud | 5.7% | 3/8 | 7 | Claim |
| 10 | Jira Service Management | 3.8% | 2/8 | 5.5 | Claim |
| 11 | Zendesk for Customer Service | 1.9% | 1/8 | 1 | Claim |
| 12 | Spiceworks | 1.9% | 1/8 | 1 | Claim |
| 13 | Something better? | 1.9% | 1/8 | 5 | Claim |
| 14 | HelpDesk.com | 1.9% | 1/8 | 5 | Claim |
| 15 | Groove | 1.9% | 1/8 | 6 | Claim |
ShownInAI analysis
Help Scout · Zendesk · Intercom
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